Omg it’s so convenient! They even have a drive-through kiosk to collect your items.
TERMS & CONDITIONS TO NOTE
• minimum purchase of $30
• limited to 30 items only
• Click & Collect is only available on web, for now. Please stay tuned for future app updates!
• Unless advertised otherwise, a $3 service fee will apply to all Click & Collect orders [WAIVED until April 30!].
• Click & Collect pick-up hours are from 10am to 8pm, 7 days per week.
• The Click & Collect pick-up counter is located on the ground floor of Giant Hypermarket - Tampines, to the left of the main entrance near the elevator. If you want to utilize our drive-thru option, please pull up to the designated area right outside the Click & Collect counter.
• Each pick-up window is one hour long. Please pick up your order at any time within the chosen window. If you arrive outside of your chosen pick-up window, we cannot guarantee that your order will be available. Please observe safe distancing guidelines while waiting.
• If you cannot pick up your order within your chosen pick-up window, please call Giant at 3129 2788 to reschedule for another pick-up time. Rescheduling can only be done for pick-up on the same day, subject to slot availability. Pick-ups cannot be rescheduled to another day.
• If you have not picked up your order within two hours after the end of your chosen pick-up window and have not reached out to us to reschedule, your order will be cancelled, your purchase will be refunded, and you will be charged at $10 restocking fee.
• Order cancellations are allowed free of charge 3 hours before start of pick-up time slot. After this time, a $10 restocking fee will be applied for any orders that were cancelled due to customer’s change of mind. Customers are allowed to cancel orders free of charge at any time if Giant is unable to fulfill the complete order due to limited product availability..