Terms of Use for Stashally
Welcome to Stashally!
These Terms of Use govern your use of Stashally and provide information about the Stashally Service, outlined below. When you create a Stashally account or use Stashally, you agree to these terms and the sub-sections herein. These Terms of Use constitute an agreement between you and Stashally Pte Ltd.
The Stashally Service
We agree to provide you with the Stashally Service. The Service includes all of the Stashally products, features, applications, services, technologies, and software that we provide to advance Stashally's mission: To help you share the products you buy and the things you love.
  • Offering personalized opportunities to create, connect, communicate, discover, and share.
    People are different. We want to strengthen your relationships through shared experiences you actually care about. So we build systems that try to understand who and what you and others care about, and use that information to help you create, find, join, and share in experiences that matter to you. Part of that is highlighting content, features, offers, and accounts you might be interested in, and offering ways for you to experience Stashally, based on things you and others do on and off Stashally.
  • Fostering a positive, inclusive, and safe environment.
    We develop and use tools and offer resources to our community members that help to make their experiences positive and inclusive, including when we think they might need help. We also have teams and systems that work to combat abuse and violations of our Terms and policies, as well as harmful and deceptive behaviour. We use all the information we have-including your information-to try to keep our platform secure. We also may share information about misuse or harmful content.
  • Developing and using technologies that help us consistently serve our growing community.
    Organizing and analyzing information for our growing community is central to our Service. A big part of our Service is creating and using cutting-edge technologies that help us personalize, protect, and improve our Service on an incredibly large scale for a broad global community. Technologies like artificial intelligence and machine learning give us the power to apply complex processes across our Service. Automated technologies also help us ensure the functionality and integrity of our Service.
  • Ensuring a stable global infrastructure for our Service.
    To provide our global Service, we must store and transfer data across our systems around the world, including outside of your country of residence.
  • Research and innovation
    We use the information we have to study our Service and collaborate with others on research to make our Service better and contribute to the well-being of our community.
Your Commitments
In return for our commitment to provide the Service, we require you to make the below commitments to us.
Who Can Use Stashally. 
We want our Service to be as open and inclusive as possible, but we also want it to be safe, secure, and in accordance with the law. So, we need you to commit to a few restrictions to be part of the Stashally community.
  • You must be at least 13 years old or the minimum legal age in your country to use Stashally.
  • You must not be prohibited from receiving any aspect of our Service under applicable laws or engaging in payments related Services if you are on an applicable denied party listing.
  • We must not have previously disabled your account for violation of law or any of our policies.
  • You must not be a convicted sex offender.
How You Can't Use Stashally.
Providing a safe and open Service for a broad community requires that we all do our part.
  • You can't impersonate others or provide inaccurate information.
    You don't have to disclose your identity on Stashally, but you must provide us with accurate and up to date information (including registration information). Also, you may not impersonate someone you aren't, and you can't create an account for someone else unless you have their express permission.
  • You can't do anything unlawful, misleading, or fraudulent or for an illegal or unauthorized purpose.
  • You can't do anything to interfere with or impair the intended operation of the Service.
  • You can't attempt to create accounts or access or collect information in unauthorized ways.
    This includes creating accounts or collecting information in an automated way without our express permission.
  • You can't attempt to buy, sell, or transfer any aspect of your account (including your username) or solicit, collect, or use login credentials or badges of other users.
  • You can't post private or confidential information or do anything that violates someone else's rights, including intellectual property.
  • You can't use a domain name or URL in your username without our prior written consent.
  • You can't post abusive or spam content on Stashally
Permissions You Give to Us.
As part of our agreement, you also give us permissions that we need to provide the Service.
  • Stashally is a social sharing platform where content is posted by members of the public.
    We have no control over the content that can appear on our platform but will take all efforts (within reason) to remove content that is unlawful, objectionable, and not in line with the spirit of the Stashally platform to share authentic experiences, recommendations, and reviews. Such content can be reported using the Stashally app or send an email to [email protected]
  • We do not claim ownership of your content, but you grant us a license to use it.
    Nothing is changing about your rights in your content. We do not claim ownership of your content that you post on or through the Service. Instead, when you share, post, or upload content that is covered by intellectual property rights (like photos or videos) on or in connection with our Service, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your privacy and application settings). You can end this license anytime by deleting your content or account. However, content will continue to appear if you shared it with others and they have not deleted it.
  • You also grant the license to the group owner when posting content via group review forms. Should the group be deleted, your content will remain yours but the group and all corresponding content will be removed from Stashally.
    When you contribute content via a Group’s review link, you give the group owner a non-exclusive, royalty-free transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your privacy and application settings). You can end this license anytime by deleting your content or account. Should the Group owner delete the group, your content will also be deleted on Stashally. When creating content to the group, you will indemnify the Group Owner (which may be an individual or a business) and Stashally harmless from and against any claims, damages, losses, costs, liabilities and expenses (including legal fees and disbursements on a full indemnity basis) directly or indirectly caused.
  • Permission to use your username, profile picture, email and other information about your relationships and actions with accounts, ads, and sponsored content.
    You give us permission to show your username, profile picture, and information about your actions (such as likes) or relationships (such as follows) next to or in connection with accounts, ads, offers, and other sponsored content that you follow or engage with that are displayed without any compensation to you. You also give us permission to pass email only details to Stashally Group owners for the purposes of rewards, promotions, updates, and record keeping. You may unjoin the group anytime to remove yourself from the Group owner’s member list. For further assistance, please email [email protected]
  • You agree that we can download and install updates to the Service on your device.
Stashally Group Rewards
Stashally Groups is a tool for businesses to build a closer connection with their community. Businesses can create their own reward vouchers for distribution and redemption both online and offline. Any rewards created or distributed are the sole responsibility of the group owner.
  • Redemption rewards, vouchers, or promo-codes are limited to 1 per user per account unless otherwise stated. We will take best effort to make sure you receive your rewards, vouchers or promo-codes in a timely and correct manner. However. you will agree to indemnify us from liability / fault should any lapses or errors in the delivery of such rewards occur. The company also reserves the right to disqualify or disallow any redemptions at its discretion if such breaches are suspected to occur.
  • Group rewards are created by and are the sole responsibility of the group owner (unless otherwise stated). By creating a group, the group owner will agree to assume all responsibilities for their content and rewards, as well as indemnify us from liability / fault should any lapses occur.
  • We reserve the right to take down or disable any digital vouchers created by the group owner at any time should we suspect they are fraudulent or otherwise.
Additional Rights We Retain
  • If you select a username or similar identifier for your account, we may change it if we believe it is appropriate or necessary (for example, if it infringes someone's intellectual property or impersonates another user).
  • If you use content covered by intellectual property rights that we have and make available in our Service (for example, images, designs, videos, or sounds we provide that you add to content you create or share), we retain all rights to our content (but not yours).
  • You can only use our intellectual property and trademarks or similar marks as expressly permitted with our prior written permission.
  • You must obtain written permission from us or under an open source license to modify, create derivative works of, decompile, or otherwise attempt to extract source code from us.
Content Removal and Disabling or Terminating Your Account
  • We can remove any content or information you share on the Service if we believe that it violates these Terms of Use, our policies, or we are permitted or required to do so by law. We can refuse to provide or stop providing all or part of the Service to you (including terminating or disabling your account) immediately to protect our community or services, or if you create risk or legal exposure for us, violate these Terms of Use or our policies, if you repeatedly infringe other people's intellectual property rights, or where we are permitted or required to do so by law. If we take action to disable or terminate your account, we will notify you where appropriate.
  • Content you delete may persist for a limited period of time in backup copies and will still be visible where others have shared it. This paragraph, and the section below called "Our Agreement and What Happens if We Disagree," will still apply even after your account is terminated or deleted.
Selling Products, Services, and Taking Payments Using Stashally
Stashally currently offers the ability for users to sell products and services, as well as take direct payments via Stripe using their Stashally Website.
We have 2 plans with different platform fees,
  • Free - 5% platform fee
  • Pro - 2% platform fee
When processing payments through Visa / Mastercard, an additional processing fee will be incurred (this is charged by Stripe). For more information please [click here](https://stripe.com/en-sg/pricing).
Stashally helps integrate third party payment processing directly to you (through Stripe). We are not responsible for managing, paying for, or fulfilling any sales in connection with your use of a Merchant Commerce Feature. For more information, see our merchant agreement below.
Social Selling Merchant Agreement
The following terms (“Merchant Terms”) apply to your use of any commerce service (each, a “Merchant Commerce Feature”) we make available for you to display, facilitate the sale, lease or rental of, and/or sell, lease or rent goods or services to users (each, a “User”) of Stashally.
Section 1: Product Listings and your use of Merchant Commerce Features
  • We may display product or service listings you create (“Product Listings”) on Stashally.
  • Your use of the Merchant Commerce Features must comply with applicable law. You must not use the Merchant Commerce Features in connection with any activities, individuals or entities that are located in a country or region that is subject to comprehensive U.S. sanctions law or that would otherwise violate applicable U.S. or non-U.S. trade sanctions laws.
  • You are responsible for the contents of your Product and Service Listings (including description, price, fees, tax that you calculate, any required legal disclosures, and any offers or promotional content).
  • You are responsible for displaying any sales, privacy, or other terms that you want to apply to your interactions with Users. Any such terms do not bind us and must not conflict with these Merchant Terms and our other applicable terms and policies.
  • You grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of any data, content, and other information provided by you or accessed by us in connection with the Merchant Commerce Features, including photos, videos, and Product Listing content, in connection with Stashally.
  • We may offer to fund promotions, discounts, and other incentives (“Funded Incentives”) directly to Users to encourage engagement with Product Listings. You acknowledge that our use of Funded Incentives does not alter your obligations under these Merchant Terms.
  • You agree to indemnify us, the Stashally platform and its management from any liability that arises from and linked to the sale and purchase of products and services being sold on / or using Stashally.
  • Any tools we provide in connection with Merchant Commerce Features, including tools to allow you to view information about past transactions or to calculate default shipping rate, tax rate, or other data, are provided as a convenience only and you use them at your sole discretion and risk. The following terms also apply to any tool we provide that allows you to calculate tax rates (“Tax Calculation Tool”):
  • We provide no representation, warranty, guarantee, or advice, and we disclaim any responsibility to verify, the following: (a) the accuracy of the tax rules or methodology in the Tax Calculation Tool, (b) the application of taxes to your products or of the tax jurisdiction assignment functionality tax rates of applicable taxes, including but not limited to sales and use tax, goods and services tax (GST), value added tax (VAT) and other applicable taxes (“Applicable Taxes”), and (c) whether or not the amounts we collect on your behalf satisfy your obligations to collect Applicable Taxes. You are responsible for reviewing and determining the correct calculation settings, including your obligation to collect Applicable Taxes, tax nexus, product tax code assignments, and all related information for your products. The calculation of Applicable Taxes is based on your calculation settings and information you provide to Facebook for the jurisdiction(s) where you have an obligation to calculate, collect and remit Applicable Taxes.
  • Except for sales shipped or delivered to jurisdictions where we are required to collect and remit Applicable Taxes on your behalf (“Marketplace Facilitator Jurisdictions”), any amounts collected and remitted using the Tax Calculation Tool will be remitted to you.
  • The Tax Calculation Tool is limited to the calculation of Applicable Taxes and does not calculate or collect any product-based excise taxes or any fees or surcharges. The Tax Calculation Tool calculates tax based the entire amount of the transaction (including sale price, shipping fees and any other charges subject to tax).
  • You must maintain documentation of all relevant tax information, including records of paying all taxes to the appropriate tax authorities. You represent that the tax registration number and all other information you provide to us are accurate and current, and you will immediately update any such information in case of changes. We reserve the right to confirm the validity of your seller account information (including your tax registration number) and request additional information from you or government authorities as permitted by law. You agree to provide information to us upon request in the time prescribed.
  • Except as otherwise provided in these Merchant Terms, you agree that we are not obligated to determine whether taxes apply, and we are not responsible to collect, report, or remit any taxes arising from any transaction. If a taxing authority requires us to pay any of your taxes, you will promptly reimburse us for the amounts paid on your behalf or resulting from your sales in the jurisdiction.
  • We are not responsible for managing, paying for, or fulfilling any sales in connection with your use of a Merchant Commerce Feature.
  • You may only use Service Providers in connection with the Merchant Commerce Features if they act on your behalf and are bound by an agreement to protect Transaction Data at least as much as is required under these Merchant Terms. A breach of these Merchant Terms by any of your Service Providers will be deemed a breach by you. “Service Providers” means anyone who directly or indirectly provides services to you or to third parties on your behalf.
  • You may only use any User’s data, content, or other information you receive from Stashally in connection with your use of the Merchant Commerce Features (“Transaction Data”) as follows: (a) in accordance with our terms and policies, including, as applicable, our Stashally Platform Policies), and (b) to support the transaction(s) arising from the User’s use of the Merchant Commerce Features, and/or in accordance with any other consent you have received from the User. If the consent you received from a User conflicts with the Merchant Terms, then the Merchant Terms will control. Subject to Section
  • You may not share Transaction Data with anyone except Service Providers, or as required to comply with applicable law. Transaction Data includes data received through any Merchant Commerce Features that we may in our discretion provide to facilitate your communication with Users (“Communication Tools”).
  • Notwithstanding section 10, you may not use Transaction Data for marketing purposes, including for building user profiles, unless either (a) the applicable User has provided prior express consent using a feature that we may in our discretion make available for Users to provide such consent, or (b) you have received the same data from the User independently of the Merchant Commerce Features and obtained the User’s consent to use it for marketing purposes. You may not in any circumstances use the Communication Tools for marketing purposes.
Section 2 - Payments and Responsibilities
  • Your payments will be processed by a third-party payment processor with whom you have a direct relationship, in accordance with their terms of service, and not by us. We reserve the right to add or change payment processors from time to time. We will notify you of any new payment processors and your continued use of the Merchant Commerce Features upon receipt of such notice constitutes acceptance of such addition or change as well as your acceptance of their terms of service. You acknowledge that we may share the information you provided when you signed up to our merchant commerce platform with any payment processors we select, solely for the purpose of enabling them to provide you with payment processing services to support the Merchant Commerce Features that you use.
  • You are solely responsible for determining, collecting, withholding, reporting, and remitting Applicable Taxes, duties, fees, surcharges and additional charges for sales that result from your use of a Merchant Commerce Feature. For sales shipped or delivered to Marketplace Facilitator Jurisdictions where we are required to collect and remit Applicable Taxes on your behalf, we will automatically calculate, collect, and remit Applicable Taxes to the Marketplace Facilitator Jurisdictions on your behalf in accordance with applicable law. Except as provided elsewhere in these Merchant Terms, any fees, commissions or other amounts payable to us are exclusive of any Applicable Taxes, and to the extent taxes are required to be collected or withheld, you will pay such taxes in addition to the amounts otherwise payable. You are also solely responsible for all Applicable Taxes on any payments to you in connection with incentive programs offered by us.
  • Any transaction may be refunded or cancelled if we believe it violates these Merchant Terms, or if we believe cancellation may prevent financial loss. Other actions that may be taken on your account include, as permitted by applicable law: placing a delay on a payment for a period of time, limiting payment methods for a transaction, limiting your ability to make a sale, or deactivating your account.
  • You agree to the terms of service of the payment processors we have selected, which are currently Stripe. When you agree to these Merchant Terms, we also accept your agreement to the terms of the payment processors on their behalf. We do not act as an agent of the payment processors in any other way.
  • We charge a commission fee agreed upon in the Stashally platform agreement of use ("Selling Fee"). With respect to goods, the sale of a good or goods which are shipped together are a “transaction” for the purpose of this section. The Selling Fee will be calculated based on the the sale price(s) of good(s), not including any shipping fees and Applicable Taxes. You will also be charged a fee of $20 per chargeback, which will be waived upon successful proof provided that you are compliant with these Merchant Terms and all applicable laws and policies.
  • All fees will be deducted from the payouts the payment processor makes to your linked bank account.
  • All fees are exclusive of any Applicable Taxes, and to the extent taxes are required to be collected or withheld, you will pay such taxes in addition to the amounts otherwise payable, but do not include any taxes that you may be responsible for paying based upon payments received for your Product Listings.
  • All fees are non-refundable.
  • You authorize the payment processor(s) we select to electronically debit the bank account you provided us for chargebacks or other fees, fines, penalties, negative balances or other amounts owed to the payment processor or to us under these Merchant Terms, and, if necessary, to electronically credit your account to correct erroneous debits. This authorization will remain in effect while you are using Stashally. If you delete the Stashally website / page, the authorization will remain in effect for another 60 days before expiring. You represent and warrant to us that the bank account you provided is a business deposit account and that such account is not used for any personal, family, or household purposes. You understand and agree that the initiation and transmission of each debit and credit will be subject to, and made in accordance with, applicable law and the operating rules of the relevant bank clearing system.
  • If a debit authorized under this Section fails, we may take additional steps to collect past due amounts. You will pay all expenses associated with such collection.
To the extent you use other Stashally Products, these Merchant Terms are part of any terms that apply to your use of those Stashally Products, and those other terms continue to apply. In the event of a conflict between these Merchant Terms and any other terms, the Merchant Terms shall govern solely with respect to your use of the Merchant Commerce Features to the extent of the conflict. We may change or update these Merchant Terms at any time without notice as we deem necessary to the full extent permitted by law, and your continued use of the Merchant Commerce Features constitutes acceptance of those changes.
Our Agreement and What Happens if We Disagree
Our Agreement.
  • If any aspect of this agreement is unenforceable, the rest will remain in effect.
  • Any amendment or waiver to our agreement must be in writing and signed by us. If we fail to enforce any aspect of this agreement, it will not be a waiver.
  • We reserve all rights not expressly granted to you.
Who Has Rights Under this Agreement.
  • This agreement does not give rights to any third parties.
  • You cannot transfer your rights or obligations under this agreement without our consent.
  • Our rights and obligations can be assigned to others. For example, this could occur if our ownership changes (as in a merger, acquisition, or sale of assets) or by law.
Who Is Responsible if Something Happens.
  • We also don’t control what people and others do or say, and we aren’t responsible for their (or your) actions or conduct (whether online or offline) or content (including unlawful or objectionable content). We also aren’t responsible for services and features offered by other people or companies, even if you access them through our Service.
  • Our responsibility for anything that happens on the Service (also called "liability") is limited as much as the law will allow. If there is an issue with our Service, we can't know what all the possible impacts might be. You agree that we won't be responsible ("liable") for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms, even if we know they are possible. This includes when we delete your content, information, or account.
How We Will Handle Disputes.
If you are a consumer, the laws of the country in which you reside will apply to any claim, cause of action, or dispute you have against us that arises out of or relates to these Terms ("claim"), and you may resolve your claim in any competent court in that country that has jurisdiction over the claim. In all other cases, you agree that the claim must be resolved exclusively in Singapore, that you submit to the personal jurisdiction for the purpose of litigating any such claim, and that the laws of the Republic of Singapore will govern these Terms and any claim, without regard to conflict of law provisions.
Unsolicited Material.
We always appreciate feedback or other suggestions, but may use them without any restrictions or obligation to compensate you for them, and are under no obligation to keep them confidential.
Updating These Terms
We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. We reserve the right to amend these Terms of Service at any time. All amendments to these Terms of Service will be posted online. However, continued use of the site, platform, app, will be deemed to constitute acceptance of the new Terms of Service.
Latest: 1st Nov, 2021